Procera Appliances
Procera Evaluation Program Scope of Work

Overview
VistaOne’s Evaluation Program for Procera (VEP-Procera) affords a maximum 30-day no-risk approach to properly assessing the value of Procera deep packet inspection and control appliances in your network infrastructure. To support the VEP-Procera, Procera and partner VistaOne provide all Procera hardware and software, plus as many as ten hours of Procera Certified Engineer expertise, at no charge. Your organization is under no obligation to place an order for hardware or anything else subsequent to the VEP-Procera.

VEP ProceraUpon receipt of your scope of work submittal, VistaOne’s engineer will contact you to finalize an installation date (see item 3 below) and to establish procedures for remote access to the Procera deep packet inspection and control appliance. The installation date should coincide with a 5-10 day period that best allows you to invest approximately ten hours to work with our engineer evaluating the Procera equipment for potential purchase.

Process
1. VistaOne consults with you on the best Procera equipment to evaluate in your unique environment.

2. Procera ships and you receive the Procera appliances and related installation materials approximately one week prior to an installation date.

3. VistaOne schedules two hours to complete physical installation and deliver an overview demonstration of appropriate Procera interfaces and feature sets. We conduct this session via telephone and web- conference. Installation is typically in-line requires less than one minute of network interruption.

4. Upon installation, the Procera solution will immediately begin providing visibility into the applications on your network to give us baseline performance metrics. Testing continues to collect data (no shaping) for five consecutive days following the install.

5. Using remote access, a VistaOne engineer reviews the application mix and existing network performance to establish current-state baselines.

6. At the end of day five, a web conference is scheduled to review baseline findings and implement Optimization (Shaping) policies, and Acceleration features if two or more WAN nodes are being tested.

7. Days six through ten are dedicated to observing the effects of Optimization (Shaping) and Acceleration (if applicable) and making adjustments where required.

8. With Optimization and Acceleration now turned off, VistaOne uses days eleven through fifteen to complete and present performance reports to contrast with the previously created baseline performance reports, from which a purchase decision can be made.

9. VistaOne provides a comprehensive quote. You can keep the equipment or return it according to the terms below.